As per the refund policy shown on our website, the following applies:
If the product was purchased within 30 days and was not activated on your iLok account, we will offer a full refund. Once you activate your iLok license or more than 30 days have passed, you waive the right to a refund.
If you have not activated your iLok license and fewer than 30 days have passed, please contact us with your order number and email address. We'll review and process your request. Refunds are credited to your credit card/PayPal account and may take up to 5 business days to appear.
And finally, if you are considering a purchase, all Schwabe Digital products have free 30-day trials, allowing you to demo a plugin before you decide to buy it.